Our customers’ journey typically starts with a quest for information on their desired trip and the purchase of tickets. They can use the web to perform these two steps or they can contact our customer service personnel either on the phone or in person.
Our telephone sales agents enjoy the fast pace, varied schedule and bilingual requests that “keep them on their toes” when working in a call center. Their expert knowledge of our quality products makes our customers immediately feel in good hands with their ticket reservations, sales and refunds.
To create the best first impression on our future passengers, you need a high school diploma, at least two years of customer service experience preferably in a call center, great sales skills, good knowledge of various Windows software and to be bilingual. You will benefit from our Welcome aboard training program and ongoing training opportunities to travel to your next career destination.
Ready to buy your ticket to professional success? Come aboard and apply!