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Job Title :
On Train Service Attendant (food service)
Reference Number :
SSA_OTTW_022019
Status :
Permanent - Full time
Job Category :
Customer Service
City :
OTTAWA
Province :
Ontario
Annual Salary / Hourly Rate :
23.11
Number of positions to be filled :
12
Application Deadline :
2019-01-29
Description:
VIA Rail Canada is currently seeking 12 On-Train Service Attendants for our Ottawa Terminal.

People with experience in the restaurant, hospitality or airline industry are invited to apply!

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business. We share your belief and have built our reputation on providing excellent service, in a safe and secure environment.

Based in Ottawa, you will be called upon to travel to: Toronto, Windsor, London, Sarnia, Niagara Falls, Montreal and Quebec City.

Contributing to their pleasurable trip, you will provide passengers with a comfortable and safe experience:

• welcoming and guiding them to their cabin or seat
• giving safety instructions
• helping with baggage
• serving meals (including meat)
• serving beverages (including alcoholic beverages)
• selling snacks and refreshments
• ensuring the tidiness and cleanliness of the work areas

If routine is not your “cup of tea”, you like challenges and can thrive under pressure, you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.

Some important pragmatic details about the job:

PERMANENT POSITION

SCHEDULE
You are available to work:
• on variable schedule including weekends and holidays and on call (no guaranteed hours)
• away from your home terminal for extended periods (up to 3 days at a time)
• as early as 4:30 am


TRAINING
You will follow a five-week training session which must be successfully completed before obtaining the position.
You must be available to start the training session on February 25th, 2019 .

SALARY
once position obtained: $23.11/hour
during training: $15.00/hour
Requirements:

You are well-suited for this challenge if you:
• perfectly bilingual both in English and French (spoken)
• possess a High School Diploma
• have a minimum of two years of customer service experience, ideally in food service industry, restaurant or airline company as a flight attendant
• must be physically able to lift weights up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.

Come aboard and apply now!



VIA Rail thanks all applicants for their interest, however only those selected for an interview will be contacted. VIA Rail is an employment-equity employer and encourages all qualified candidates to apply. VIA Rail Canada is proud to be a military friendly employer.

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